Frequently Asked Questions
Everything you need to know about your AXOPROS shopping experience.
How can I track my AXOPROS order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also view your order status by logging into your account dashboard.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
Do you ship internationally?
Yes, AXOPROS ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your materials sustainably sourced?
At AXOPROS, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and low-impact dyes in our collections to minimize our environmental footprint.